Privacy Policy and Consents

Privacy Policy and Consents

This data protection declaration clarifies the collection, processing and use ( in the following collectively referred to as “processing”) of your data within the ENVIRIA online system and the websites, functions and services offered within this system, independent of the domains, systems, platforms and devices used (in the following collectively also referred to as “website”) and the associated services by ENVIRIA Energy Holding GmbH, Rathenauplatz 1a, 60313 Frankfurt am Main (in the following also referred to as “ENVIRIA”, “we” or “us”) as the body responsible for data protection.

The term “user” includes all users and visitors of the website. The terms used in this data protection declaration, such as “user”, are to be understood as gender-neutral.

Insofar as this data protection declaration contains consents, these are specially highlighted visually (e.g. by bold type).

ENVIRIA takes the protection of your personal data seriously.

Personal data will only be collected, processed and used by ENVIRIA if this is permitted by law or if you have given us your consent to do so. The following points give you an overview of where and for what purpose ENVIRIA collects, processes and uses data of interested parties:

ENVIRIA collects, processes and uses the information provided by you within the scope of the request for quotation for the purposes of establishing, implementing and, if applicable, terminating a contract for the products or services you have requested. The preparation of an offer is free of charge and non-binding. We use your contact data to specify your inquiry. In addition, we may ask you at a later stage whether you have received the offer. For the purpose of order processing, it may be necessary for us to pass on your data to group companies or external service providers within the framework of order data processing. Your data will not be transmitted to other third parties.

ENVIRIA will only use your personal data for advertising purposes if you have given your prior consent. You can object to the use of your personal data for advertising purposes at any time without giving reasons, e.g. by sending an e-mail to

When contacting us (via contact form or e-mail), the user’s details are stored for the purpose of processing the enquiry and in the event that follow-up questions arise.

We encourage all parents and guardians to instruct their children in the safe and responsible handling of personal data on the Internet. Children should not transmit any personal data to our website without the consent of their parents or guardian. We assure you that we will not knowingly collect personal data from children, use it in any way or disclose it to third parties without authorisation.

Declaration of consent

By sending an enquiry (by clicking on the “Send enquiry” button), I agree that ENVIRIA may collect, process and use my name as well as my contact and enquiry data in order to process my enquiry and, if necessary, prepare a free, non-binding offer and that my data may also be sent to the companies commissioned by ENVIRIA, i.e. a material supplier, by e-mail without encryption. I can withdraw my consent at any time by sending an informal e-mail to or by sending a letter to ENVIRIA Energy Holding GmbH, Rathenauplatz 1a, 60311 Frankfurt am Main, with effect for the future.

Data security

We process users’ personal data only in compliance with the relevant data protection regulations in accordance with the principles of data economy and data avoidance. This means that the user’s data will only be processed if there is legal permission, in particular if the data is required for the provision of our contractual services and online services, or is required by law, or if there is consent.

We take organisational, contractual and technical security measures in accordance with the state of the art in order to ensure that the provisions of the data protection laws are complied with and to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons.

Third party provider

If content, tools or other means from other providers (here after jointly referred to as “third party providers”) are used within the scope of this data protection declaration and their registered office is abroad, it is to be assumed that a data transfer to the registered office states of the third party providers takes place. The transfer of data to third countries is carried out either on the basis of a legal permit, user consent or special contractual clauses which guarantee the security of the data required by law.

Sending information through personalized newsletters

E-mails with advertising information about us, our services and offers will only be sent with the express consent of the user.

If the contents of the newsletter are not expressly described during registration, the newsletter contains information concerning our company as well as our services and offers, in particular for service areas which the user has declared to belong to his interests.

However, notifications which are sent within the framework of contractual or business relationships do not belong to advertising information. This includes, for example, the dispatch of service e-mails or comparable services, technical or organisational information within the scope of our service provision, information on technical and legal changes, queries regarding orders, etc.

The first and last name details are used to personalise the newsletter.

If we have received your consent to personalized information, we will evaluate your user behaviour on our website as well as within the newsletters sent by us and assign them to your user profile maintained by us. We also store information about devices used, opening, clicking and reading behaviour in e-mails, as well as subject areas that have been visited within the Internet presence.

The aim of creating a personal user profile is to match our advertising approach to your interests.

Before the newsletter is sent, the e-mail owner receives a confirmation e-mail in which he must confirm the newsletter subscription. Unconfirmed subscriptions are automatically deleted within four weeks at the latest.

Subscriptions to the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes in particular the recording of the registration and confirmation times.

Users can revoke their consent to the storage of their data, e-mail address and their use to send newsletters at any time. The revocation can take place e.g. over a left within the newsletter.

Collection of access data

We collect data about each access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.

We use the protocol data without allocation to the person of the user or other profile creation according to the legal regulations only for statistical evaluations for the purpose of the operation, the security and the optimization of the website. However, we reserve the right to subsequently check the log data if there is a justified suspicion of illegal use on the basis of concrete indications.


Cookies are pieces of information that are transferred from our web server or third party web servers to the user’s web browser and stored there for later retrieval. Users are informed about the use of cookies within the framework of pseudonymous range measurement in the context of this data protection declaration. In addition, cookies are used for presentation purposes or legally required functions, such as a note that the cookie hint banner has been confirmed, a range measurement should not be carried out (so-called “opt-out” cookie) or adaptation of the website design to different devices.

It is also possible to view this online offer without cookies. If users do not wish cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

There is the possibility of many online ad cookies from companies via the US American site or the EU website

Google Analytics

We use Google Analytics, a web analysis service provided by Google Inc, Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google uses cookies. The information generated by the cookie about users’ use of the website is generally transmitted to and stored by Google on servers in the United States.

Google will use this information on our behalf to evaluate the use of our online services by users, to compile reports on activities within this online service and to provide us with other services associated with the use of this online service and the Internet. Pseudonymous user profiles can be created from the processed data.

We only use Google Analytics with IP anonymization enabled. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

The IP address transmitted by the user’s browser is not merged with other Google data. Users may refuse the use of cookies by selecting the appropriate settings on their browser, they may also refuse the use of cookies by selecting the appropriate settings on their browser, they may refuse the collection of information by Google regarding the use of cookies and the processing of such information by Google by selecting the appropriate settings on their browser, and they may refuse the use of cookies by selecting the appropriate settings on their browser, and they may refuse the use of cookies by downloading and installing the browser plugin available under the following link:

Further information on the use of data for advertising purposes by Google, setting and objection options can be found on the Google websites, in the terms of use of Google Analytics: and the privacy policy of Google:

One of the Google services we use is the online advertising program “Google AdWords”. In the case of Google AdWords, each AdWords customer receives a different “conversion cookie”. Cookies can therefore not be tracked via the websites of AdWords customers. The information collected through the cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers learn the total number of users who clicked on their ad and were directed to a page tagged with a conversion tracking tag. However, you will not receive any information that personally identifies users.

More information about Google’s use of data for marketing purposes can be found on the overview page:, Google’s privacy policy can be found at available.

If you would prefer not to be registered with Google Services, you may opt-out of receiving such information by using the opt-out and opt-out options provided by Google:

Other Third-party Services

With the following overview we inform the users of our websites and online offers about the services and tools used by us from third parties, which store cookies and comparable information about the users. User profiles can be created from the processed data. The overview serves the understanding and overview as well as the provision of continuative links to information about respective third providers, their data protection explanations, as well as the objection possibilities and privacy settings “Opt-Out” available to the users). The services of third-party providers are categorized according to their type. The individual types of services used are described below. This is followed by additional examples of the services we use.

Content, Fonts, User Services – It may occur that content, media, fonts or user services (collectively referred to as “Content”) from third party providers, such as videos from YouTube, city maps or graphics from other websites, are incorporated within our online services. The integration of third-party content always presupposes that the third-party providers perceive the IP address of the user, since they would not be able to send the content to the user’s browser without the IP address. The IP address is therefore required for the presentation of this content. Furthermore, the providers of the third-party content can set their own cookies and process the user data for their own purposes. We will use this content as sparingly and data-avoidably as possible and select reliable third-party providers with regard to data security.

The following presentation provides an overview of third-party services, their category and their providers along with links to their data protection declarations, which contain further information on the processing of data and, in some cases already mentioned here, possible objections (so-called opt-out).

“YouTube” videos, content, Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, Privacy Policy:, Opt-Out:

“Google Maps”, Nutzerdienste, Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, Datenschutzerklärung:, Opt-Out:

Facebook, Social-Plugins, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Datenschutzerklärung:,  Opt-Out: or

Twitter, Social-Plugins, Twitter Inc., 1355 Market Street, San Francisco, CA 94103, USA, Datenschutzerklärung:

Your rights on information, change and delete.

Users have the right to get the stored information over the personal data, on request without the payment.

In addition, users have the right to have incorrect data corrected, to withdraw their consent, to block and delete their personal data and to lodge a complaint with the competent supervisory authority in the event that unlawful data processing is assumed.

The data stored by us will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them.

To contact us with any questions regarding data protection, please send an e-mail to

Further information

Please note that this Privacy Policy applies exclusively to ENVIRIA’s web pages. Insofar as our pages contain links to websites of third parties, our data protection declaration does not apply to them. Please inform yourself on the respective pages about the data protection regulations applicable there. Further information about us can be found in our imprint:

If you have any further questions or suggestions, you can contact us at any time by sending an e-mail to

Changes to the data protection declaration

We reserve the right to change the data protection declaration in order to adapt it to changed legal situations or in the event of changes to the service or data processing. However, this only applies to declarations on data processing. If the user’s consent is required or if elements of the data protection declaration contain provisions governing the contractual relationship with the user, the changes will only be made with the user’s consent.

Users are requested to inform themselves regularly about the content of the data protection declaration.